Clinic FAQs
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Harley Street Injectables accepts the following methods of payment:
*All Major Credit & Debit Cards
*American Express
*PayPal
*AliPay
*WeChat Pay
*BACS Transfer
*Cash
Please note we do not accept cheques.
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We charge consultation fee because we personally feel it is in the patient’s best interest, as well as ours. The consultation fee removes the potential for a patient to anticipate “sales” pressure, since they have paid for the medical practitioner’s time already. You are paying for their time and expertise, just as a lawyer, accountant or other highly-trained professional would be. Charging a fee is a good way to ensure a prospective patient is serious about pursuing a procedure, which can make for a more productive consultation experience.
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Harley Street Injectables is regulated by the Care Quality Commission this is the same body that regulates the NHS in the UK.
Our staff at Harley Street Injectables are members of the following associations:
BACN (British Association of Cosmetic Nurses)
NMC (The Nursing and Midwifery Council)
GMC (The General Medical Council)
CRS (Cosmetic Redress Scheme)
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Currently our delivery charges are as follows:
UK: £5 delivery charge for orders under £250 (free of charge if over)
International: £25 delivery charge for orders under £750 (free of charge if over)
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Pregnant women deal with many changes in their hormones, their bodies and therefore their mental health. Although procedures may seemingly have no effect on a foetus and a laser treatment may be nowhere near the uterus, we always recommend that pregnant women put off any cosmetic procedures until after pregnancy, and after breastfeeding in some cases.
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Unfortunately, due to care quality commission and insurance coverage we are unable to treat patients under the age of 18. Please note even with parental / guardian written consent we are still unable to perform treatment.
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To help keep your treatment safe and reduce the risk of irritation, burns or pigmentation changes, please follow these general precautions. Your practitioner may give you additional instructions depending on your treatment, skin type and medical history.
6 months before
Stop Accutane / isotretinoin at least 6 months before treatment.
2–4 weeks before
Avoid sunbathing, tanning beds and intentional sun exposure.
Do not attend treatment with tanned or sunburned skin.
Apply broad-spectrum SPF 30+ daily and minimise sun exposure.
Around 2 weeks before
Avoid waxing, plucking, threading, epilating or chemical depilatories on the treatment area, where applicable.
Follow any specific shaving instructions provided for your treatment.
1 week before
Stop fake tan, gradual tanning lotions, bronzers and spray tans.
Around 5 days before
Pause retinoids such as retinol, tretinoin and adapalene.
Pause AHAs and BHAs, including glycolic, salicylic and lactic acids.
Avoid benzoyl peroxide and other irritating active skincare products.
Avoid scrubs, microdermabrasion, exfoliating brushes and other abrasive treatments.
Before your appointment
Tell your practitioner about any recent Botox, neurotoxins, dermal fillers, skin boosters or other injectables in or near the treatment area, as a waiting period may be required.
Avoid chemical peels, microneedling, microdermabrasion or other treatments that may irritate the skin unless approved by your practitioner.
Let us know about all prescription and over-the-counter medicines, supplements, topical treatments and any recent medication changes. Some medicines, including certain antibiotics, can increase sensitivity to light.
Tell your practitioner if you are taking or have recently taken isotretinoin / Accutane. Any required waiting period will depend on the treatment and your individual assessment.
Let us know about any relevant medical or skin conditions, including photosensitivity, cold sores, abnormal scarring or keloids, active infections, rashes, open wounds or recent skin changes.
Please inform us if you are pregnant, planning a pregnancy or breastfeeding, as some treatments may need to be postponed.
On the day
Arrive with the treatment area clean and free from makeup, skincare, lotions, oils, perfume, deodorant and other topical products, unless advised otherwise.
Do not apply fake tan or heavily pigmented cosmetic products.
Wear loose, comfortable clothing where appropriate.
For face or neck treatments, consider bringing a wide-brimmed hat and sunglasses for sun protection afterwards.
Please note: These are general precautions for laser and light-based treatments. Requirements can vary depending on the procedure, technology, treatment area, skin type and medical history. Always follow the specific instructions provided by your practitioner.
-
To help keep your treatment safe and reduce the risk of irritation, burns or pigmentation changes, please follow these general precautions. Your practitioner may give you additional instructions depending on your treatment, skin type and medical history.
6 months before
Stop Accutane / isotretinoin at least 6 months before treatment.
2–4 weeks before
Avoid sunbathing, tanning beds and intentional sun exposure.
Do not attend treatment with tanned or sunburned skin.
Apply broad-spectrum SPF 30+ daily and minimise sun exposure.
Around 2 weeks before
Avoid waxing, plucking, threading, epilating or chemical depilatories on the treatment area, where applicable.
Follow any specific shaving instructions provided for your treatment.
1 week before
Stop fake tan, gradual tanning lotions, bronzers and spray tans.
Around 5 days before
Pause retinoids such as retinol, tretinoin and adapalene.
Pause AHAs and BHAs, including glycolic, salicylic and lactic acids.
Avoid benzoyl peroxide and other irritating active skincare products.
Avoid scrubs, microdermabrasion, exfoliating brushes and other abrasive treatments.
Before your appointment
Tell your practitioner about any recent Botox, neurotoxins, dermal fillers, skin boosters or other injectables in or near the treatment area, as a waiting period may be required.
Avoid chemical peels, microneedling, microdermabrasion or other treatments that may irritate the skin unless approved by your practitioner.
Let us know about all prescription and over-the-counter medicines, supplements, topical treatments and any recent medication changes. Some medicines, including certain antibiotics, can increase sensitivity to light.
Tell your practitioner if you are taking or have recently taken isotretinoin / Accutane. Any required waiting period will depend on the treatment and your individual assessment.
Let us know about any relevant medical or skin conditions, including photosensitivity, cold sores, abnormal scarring or keloids, active infections, rashes, open wounds or recent skin changes.
Please inform us if you are pregnant, planning a pregnancy or breastfeeding, as some treatments may need to be postponed.
On the day
Arrive with the treatment area clean and free from makeup, skincare, lotions, oils, perfume, deodorant and other topical products, unless advised otherwise.
Do not apply fake tan or heavily pigmented cosmetic products.
Wear loose, comfortable clothing where appropriate.
For face or neck treatments, consider bringing a wide-brimmed hat and sunglasses for sun protection afterwards.
Please note: These are general precautions for laser and light-based treatments. Requirements can vary depending on the procedure, technology, treatment area, skin type and medical history. Always follow the specific instructions provided by your practitioner.
Refunds
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Products purchased in clinic are not refundable.
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Deposits are not refundable but are kept indefinitely on your client account for use against a treatment or purchasing products.
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Refunds are not provided against treatments received which do not meet the client's subjective expectation but which have been performed in accordance with best practice and guidelines for the industry.
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Products purchased online can be refunded if returned in an undamaged and unopened condition which can be resold. As per the Skincycles’ website refund policy.
